Verde Valley Flood Recovery Guide

To our neighbors whose homes were flooded: We are so sorry for what you are going through. We have gathered practical steps and trusted resources to help you navigate the days ahead. Please share this guide with anyone who may need it.

1. 01

   Report damage & ask about assistance

   Yavapai County emergency information phone bank: 928-442-5103. Call to ask how to report flood damage and what local assistance is available, even if you are uninsured. Damage assessments help officials understand community needs; they do not guarantee individual financial assistance. For life-threatening emergencies, call 911.

   Call 928-442-5103 Emergency 911
2. 02

   Need a safe place to stay?

   Call the American Red Cross at 1-800-733-2767 or 211 for current shelter, food, supplies and support options. A temporary shelter was announced at Camp Verde Parks and Recreation Gym, 473 Main Street on November 1. Confirm it is still open before traveling. Shelter locations and availability can change quickly.

   Red Cross 1-800-733-2767 Call 211
3. 03

   Document everything before cleanup

   If safe to enter, photograph and video each affected room, visible waterlines, damaged belongings, appliances and exterior conditions. Create a room-by-room inventory, save receipts and record any temporary living expenses. Contact your insurer promptly and ask what documentation it requires. Do not delay urgent safety measures just to take photographs.

4. 04

   Clean up safely

   Never enter standing water if electrical hazards may be present. Have the utility or a qualified electrician disconnect power from a safe location; do not touch a breaker while standing in water. Wear protective equipment and avoid contact with contaminated floodwater. Discard food touched by floodwater. Begin drying as soon as it is safe: mold can develop within 24-48 hours. Porous materials such as saturated carpet, padding, insulation and some drywall may need removal; follow professional and public-health guidance, especially if sewage or structural damage is involved.

5. 05

   If your car was flooded

   Take photographs before cleaning or moving the vehicle. Contact your auto insurer: flood damage is often covered under comprehensive coverage, subject to your policy. Do not start or drive a vehicle that may have taken on floodwater until it has been inspected.

6. 06

   Home insurance: what to know

   Standard homeowners policies generally exclude flood damage; a separate flood policy may apply. Contact your homeowners and flood insurers, if applicable, and document the response. Other types of storm-related damage may be treated differently under your policy. Ask your insurer or agent about your specific coverage and claim deadlines.

7. 07

   If you have no flood insurance

   You can still ask local agencies, the Red Cross and 211 about immediate support. Yavapai County declared a local emergency on November 2, 2026, but this does not automatically activate FEMA individual assistance or SBA disaster loans. Check official program announcements and eligibility before applying. If FEMA assistance becomes available for this specific event, use DisasterAssistance.gov or 1-800-621-3362.

   FEMA 1-800-621-3362
8. 08

   Watch for scams & help neighbors safely

   Applying for FEMA assistance is free. Be cautious of anyone demanding an upfront fee to file disaster-aid applications or claiming guaranteed approval. Check on affected neighbors and offer supplies, meals, transportation or cleanup help only when conditions are safe. Do not enter damaged buildings, unstable ground or floodwater without proper assessment and equipment.